Privacy Policy
Effective Date: July 29, 2024
Introduction
Welcome to Gillespie Psychological. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, gillespiepsych.ca, or use our services. This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian privacy laws.
Information We Collect
We may collect and process the following types of information:
Personal Identification Information: Name, email address, phone number, date of birth, and other identifiers.
Health Information: Information related to your mental health, treatment history, and other relevant health data.
Usage Data: Information about how you use our website, such as IP address, browser type, pages visited, and time spent on the site.
Communication Data: Any information you provide when you contact us via email, phone, or through our website.
How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: To schedule appointments, provide psychological services, and manage your treatment.
To Communicate: To respond to your inquiries, send appointment reminders, and provide updates about our services.
To Improve Our Services: To analyze usage patterns and improve our website and services.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and professional standards.
Disclosure of Your Information
We may share your information in the following circumstances:
With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.
With Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services.
For Legal Reasons: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Gillespie Psychological, our clients, or others.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Under Canadian privacy laws, you have the following rights regarding your personal information:
Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request correction of any inaccurate or incomplete information.
Deletion: You have the right to request the deletion of your personal information, subject to certain legal and professional obligations.
Restriction: You have the right to request the restriction of processing your personal information in certain circumstances.
Objection: You have the right to object to the processing of your personal information in certain circumstances.
Data Portability: You have the right to request the transfer of your personal information to another party.
To exercise any of these rights, please contact us using the contact information provided below.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience and collect usage data. You can control the use of cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
PHONE (587)701-7647
Gillespie Psychological
ATTN: Ricki-Lee Gillespie
#201, 5108 50 Street
Eckville AB T0M 0X0
Accountability and Openness
We are responsible for the personal information under our control and have designated a Privacy Officer to ensure compliance with this Privacy Policy and applicable privacy laws. If you have any concerns about our privacy practices, you may contact our Privacy Officer at the contact information provided above.
Challenging Compliance
If you are not satisfied with our response to your privacy-related inquiries or complaints, you may contact the Office of the Privacy Commissioner of Canada:
PHONE 1-800-282-1376
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau QC K1A 1H3